Frequently Asked Questions

Find answers to common questions about our handcrafted timepieces

What materials are used in Original Grain watches?

We specialize in combining premium hardwoods and reclaimed materials, such as whiskey barrels and stadium seats, with high-quality stainless steel.

Are the watches water-resistant?

Most of our watches are water-resistant (3ATM to 5ATM), meaning they can handle splashes and rain, but they should not be submerged in water due to the natural wood components.

How do I adjust the size of my wood and steel band?

Each watch comes with a link removal tool and extra links. You can easily adjust the size at home or take it to any local jeweler.

Do you offer a warranty on your products?

Yes, we offer a one-year limited warranty that covers any manufacturing defects in the movement, case, or crystal.

How should I care for the wood on my watch?

We recommend applying a natural wood conditioner or lemon oil every few months to maintain the wood’s luster and prevent it from drying out.

Can I get my watch engraved?

Yes, we offer custom laser engraving on the backplate of select watch models to make your timepiece truly unique.